25 March 2020 – Established a help desk service on WhatsApp

This item is sourced from COVID-19 Policy Watch co-ordinated by Policy. We are in the process of gathering further information and aligning taxonomies for these items.

Type of Intervention: Public information
Sectors Involved:
Level of Jurisdiction: National
Lead People/Agency:

Overview: The Government of India established a “help desk” in collaboration with WhatsApp to help people access correct information about the coronavirus.

It can be accessed through the WhatsApp number 9013151515 by texting ‘Namaste’ to this number, in either English or in Hindi.
Full details here: https://pib.gov.in/PressReleseDetail.aspx?PRID=1608133