Intervention Categories: Social and physical distancing measures; Adapting or closing offices, businesses, institutions, and operations
Level of Jurisdiction: National
Overview: The Unemployment Insurance Fund relaxed its processes to minimise physical contact during the lockdown.
Claims will be paid to clients without mandatory source documents for those clients already receiving payment benefits.
An SMS service was implemented for clients to confirm their unemployment status, rather than requiring them to visit a labour centre to sign a continuation form.
Full details here: https://www.gov.za/speeches/employment-and-labour-relaxes-processes-minimise-physical-contact-during-coronavirus-covid